6.5.25 The Bank and Credit Union Trifecta

Objective

How to generate reverse mortgage referrals from banks and credit unions using the HECM Tool.


🔑 Key Concepts & Strategy Breakdown

(00:10:06–00:13:04) — Why Banks & Credit Unions

  • Most don’t offer reverse mortgages.
  • They need a trusted referral source.
  • Focus on passive referrals: client asks, staff provides your contact.
  • Don’t start with joint ventures or paid marketing agreements.

(00:13:04–00:17:58) — The “Trifecta” Referral System

  • 3 Key Referral Sources Inside the Bank:
    1. Branch Manager & Staff (Influencers)
    2. Onsite Financial Advisors
    3. In-house Loan Officers (HELOCs, mortgages)
  • Banks offer multiple points of leverage for a single contact.

Action Plan with Steps

Step 1: (00:18:52–00:21:36) Research & Target

  • Identify 3–5 local banks or credit unions (use Google and LinkedIn).
  • Prioritize those with multiple branches, in-house advisors, and mortgage departments.
  • Walk in to request to schedule a meeting with the branch manager.

Step 2: (00:21:36–00:26:14) Walk-In Strategy & Scripting

  • Be a welcome guest, not an unwanted pest.
  • Suggested script:

    “I help retirees 62+ with a government-insured retirement mortgage most banks don’t offer. Is the branch manager available? I’d love to schedule a quick meeting.”

  • Leave behind a sample HECM Tool report with a success story.

Step 3: (00:26:14–00:39:42) Exploratory + Solutions Meeting

  • Come prepared to demo the HECM Tool live.

    Focus on:

    • Solving HELOC rejections
    • Visual storytelling (not mortgage mechanics)

      Ask:

    • “Do you currently refer reverse mortgages?”
    • “Can you introduce me to your mortgage lead or financial advisor?”
  • Offer to present at their staff meeting (bring donuts!).

Step 4: (00:39:42–00:45:54) 30-Day Follow-Up Plan

  • Week 1: Thank-you email with recap video of a scenario.

    Week 2–4:

    • Email monthly with a case study or video walkthrough.
    • Send a quarterly postcard (“Evidence of Success” format).
    • Request introductions to advisors and loan officers.
    • Push to speak at branch meetings.

Objections + Q&A Highlights

(00:49:47–00:55:59)

  • Objection: “What’s in it for them?”
    • Employees are in a time-and-effort economy (salary), not a results-based one.
    • Pitch it as helping them elevate their value to members and customers.

      Added Value:

    • Reverse proceeds may increase bank deposits.
    • They can refer clients confidently instead of turning them away.

(00:57:02–00:58:24) – Advanced Tip

  • Some branches get a “daily late payment list.”
    • Ask: “Do you have seniors on your mortgage late list? I can help take them off it.”

âś… Final Action Items

Action Due Date
Choose three local banks or credit unions to visit Next 2 weeks
Walk in and schedule 3 branch manager meetings Next 14 days
Prepare HECM Tool reports and printed case studies Before meetings
Record a video recap of each meeting with a scenario demo Within 24–48 hours of each meeting
Follow up monthly with email, video, or postcard Ongoing
Offer to present at staff meetings Within 30 days of the meeting