6.5.25 The Bank and Credit Union Trifecta
Objective
How to generate reverse mortgage referrals from banks and credit unions using the HECM Tool.
🔑 Key Concepts & Strategy Breakdown
(00:10:06–00:13:04) — Why Banks & Credit Unions
- Most don’t offer reverse mortgages.
- They need a trusted referral source.
- Focus on passive referrals: client asks, staff provides your contact.
- Don’t start with joint ventures or paid marketing agreements.
(00:13:04–00:17:58) — The “Trifecta” Referral System
- 3 Key Referral Sources Inside the Bank:
- Branch Manager & Staff (Influencers)
- Onsite Financial Advisors
- In-house Loan Officers (HELOCs, mortgages)
- Banks offer multiple points of leverage for a single contact.
Action Plan with Steps
Step 1: (00:18:52–00:21:36) Research & Target
- Identify 3–5 local banks or credit unions (use Google and LinkedIn).
- Prioritize those with multiple branches, in-house advisors, and mortgage departments.
- Walk in to request to schedule a meeting with the branch manager.
Step 2: (00:21:36–00:26:14) Walk-In Strategy & Scripting
- Be a welcome guest, not an unwanted pest.
Suggested script:
“I help retirees 62+ with a government-insured retirement mortgage most banks don’t offer. Is the branch manager available? I’d love to schedule a quick meeting.”
- Leave behind a sample HECM Tool report with a success story.
Step 3: (00:26:14–00:39:42) Exploratory + Solutions Meeting
Come prepared to demo the HECM Tool live.
Focus on:
- Solving HELOC rejections
Visual storytelling (not mortgage mechanics)
Ask:
- “Do you currently refer reverse mortgages?”
- “Can you introduce me to your mortgage lead or financial advisor?”
- Offer to present at their staff meeting (bring donuts!).
Step 4: (00:39:42–00:45:54) 30-Day Follow-Up Plan
Week 1: Thank-you email with recap video of a scenario.
Week 2–4:
- Email monthly with a case study or video walkthrough.
- Send a quarterly postcard (“Evidence of Success” format).
- Request introductions to advisors and loan officers.
- Push to speak at branch meetings.
Objections + Q&A Highlights
(00:49:47–00:55:59)
- Objection: “What’s in it for them?”
- Employees are in a time-and-effort economy (salary), not a results-based one.
Pitch it as helping them elevate their value to members and customers.
Added Value:
- Reverse proceeds may increase bank deposits.
- They can refer clients confidently instead of turning them away.
(00:57:02–00:58:24) – Advanced Tip
- Some branches get a “daily late payment list.”
- Ask: “Do you have seniors on your mortgage late list? I can help take them off it.”
âś… Final Action Items
Action | Due Date |
---|---|
Choose three local banks or credit unions to visit | Next 2 weeks |
Walk in and schedule 3 branch manager meetings | Next 14 days |
Prepare HECM Tool reports and printed case studies | Before meetings |
Record a video recap of each meeting with a scenario demo | Within 24–48 hours of each meeting |
Follow up monthly with email, video, or postcard | Ongoing |
Offer to present at staff meetings | Within 30 days of the meeting |